Refunds / cancellations of donations is a very difficult and cumbersome process , so we expect that all donors will exercise due care and diligence while making donations. We also recognise that a donation may be made erroneously or donors may change their mind.
So we have a public policy on refund and cancellations of donations received for a social cause as under :-
If we get a request for refund we will examine each request for refund of donation and try to make the refund. We may also seek further information / documents and donor must co-operate in this regard.
However, Chetna/ Prama jyoti Foundation is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
If you would like your donation to us to be refunded,
You must request in writing or by email for a refund and Your request must reach us within 15 days from the date on which you made the donation.
You may also post a written request on our office address.
D-1, Second Floor. Defense Colony. New Delhi -110024